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Terms and Conditions

Terms of Use

The website ‘www.nautaki.com’ provides charter services (related to leisure yachts and other relevant services) and is part of the online presence of the company ‘Nautaki Limited’, company no. 13244704. The company (which will from now be called ‘nautaki.com’) is based at 63-66 Hatton Garden, London, United Kingdom, EC1N 8LE, T: (+44)2080893916, e-mail: info@nautaki.com.

‘Nautaki.com’ is an online platform where all charter providers advertise their yachts and customers make relevant bookings.

The users of ‘www.nautaki.com’ (users and charter providers) need to abide by all the terms and conditions pertaining to the whole content of the website of the company ‘nautaki.com’.

Visitors/users, as well as yacht/boat charters, are required to carefully read these terms and conditions before they make use of our online services. If they do not agree with some (or all) of these terms and conditions, they should not make use of our services and content.

The current terms and conditions may change without warning. Therefore we recommend that the website is frequently checked for changes to terms and conditions.

In addition to this, ‘nautaki.com’, maintains the right at any time, without justification and without any warning, to cancel, suspend or terminate the operation of the current website.

The continued use of the website, in sight of such changes to the terms and conditions, implies the unreserved agreement of visitors/users or charter providers with these terms without the need for any other action.

‘User’ refers to all visitors, charter providers or any represented legal person that uses the services we provide to search information regarding charter services and relevant offers and then to continue with bookings and purchasing transactions.

People under the age of 18 are not accepted as Users.

The User declares with his/her own responsibility that he/she is over 18 years old, that he has the right to make legal transactions and enter into binding agreements and that all the information provided is true.

The User declares and guarantees that he/she has the legal right to sign booking documents provided by ‘nautaki.com’ on behalf of his or herself or for any other person the user represents and recognizes that the agreement involves acceptance of the General Terms and Conditions and the Requirements stated on the booking form.

The User must respect the captain’s every decision, as the captain is responsible for the smooth progress of the travel and the safety of all Users.

‘Yacht/boat Charter’ refers to any private owner of the yacht/boat or any company that owns one or more vehicles.

The Yacht Charter declares and guarantees that he/she has the legal right to charter yachts on behalf of users.

Yacht/yachts available for renting can be advertised on ‘nautaki.com’ and, through these adverts-posts, users/charterers can rent these boats/yachts.

The Yacht Charter provides updated, accurate information (including prices and availability) that are visible on the website ‘nautaki.com’ as well as other information, such as yacht details (name of the yacht/model/year/specifications/equipment), rental prices applying for each season, schedules and destinations, the location of yacht collection/return. The Yacht Charter can be modified, deleted or added to in relation to the information mentioned above.

How ‘nautaki.com’ works

When the User makes a booking through ‘nautaki.com’, he/she enters into an immediate legally binding relationship with the Yacht Charter with whom he/she makes the relevant booking.

The ‘nautaki.com’ website works exclusively as an intermediary between the User and the Yacht Charter by sending the booking details to the appropriate Yacht Charter and by sending to the User the booking confirmation via email on behalf of the Yacht Charter.

When we offer our services, the information we share online on our website ‘nautaki.com’ is based on the information we are provided by the Yacht Charter.

The ‘nautaki.com’ website is exclusively responsible for the connection of the Yacht Charter with the User.

The ‘nautaki.com’ website bears no responsibility for the execution of the contract between the Yacht Charter and the User or the accurate provision of the services that fall within the content of this contract.

The ‘nautaki.com’ website should not be considered as a recommendation or guarantor of the quality, the level of service offered or any kind of evaluation of any Yacht Charter existing on our website.

The User acknowledges explicitly that by making a booking through ‘www.nautaki.com’, there is a legal binding between him/her and the Yacht Charter and that ‘nautaki.com’ acts only as an intermediary in order to create this legal binding between these legal persons.

As a simple intermediary in this legal relationship, between the User and the Yacht Charter, ‘nautaki.com’ cannot under any circumstances be considered responsible for any damages caused during the negotiations directly or indirectly, or the execution or failure of execution of the contract or even the cancellation of the agreement made between the Yacht Charter and the User.

The Yacht Charter and the User recognize and agree that ‘nautaki.com’, has no responsibility to check the solvency of the Yacht Charter or the User, the state, the effective function or the sailing capacity of the yachts that are on offer for rental on our website.

The Yacht Charter and the User exclusively bear the responsibility for the execution of such checks and it is explicitly denied that ‘nautaki.com’ bears any such responsibility.

Additionally, ‘nautaki.com’ bears no responsibility for direct or indirect damages because of the behavior of the Yacht Charter or the User or for any infringement of effective rules by the Yacht Charter or User.

Finally, ‘nautaki.com’ bears absolutely no responsibility for the loss of any personal belongings of the User during the rental period of the yacht

Responsibilities

The ‘nautaki.com’ website has the responsibility to forward the booking details (as stated on the booking form) to the Yacht Charter. 

The ‘nautaki.com’ website has the responsibility to charge the User with the price of services that are contracted through the website.

The ‘nautaki.com’ website receives the payment form the User in the name of and on behalf of the Yacht Charter that offers the relevant service, including all the additional services that are stated on the booking form.

The ‘nautaki.com’ website transfers the amount to the Yacht Charter according to the terms agreed between ‘nautaki.com’ and each Yacht Charter.

The ‘nautaki.com’ website is not part of the agreement between the User and the Yacht Charter and participates exclusively as intermediary and  has no responsibility in case of non-compliance with the terms and conditions of the contract signed between the User and the Yacht Charter.

The ‘nautaki.com’ website, at the time that the User shows interest, works to satisfy the request of the User and bears absolutely no responsibility for contracting parties not cooperating with each other or in the event of cancellation by the parties before departure, at the time of the travel or at any other time after the booking fee has been paid.

The User has the responsibility, at any time, to offer precise and true information in the Booking Form, as well as any other form necessary for the contraction of the services offered by ‘nautaki.com’ and also has responsibility to guarantee that the information provided is accurate. In addition,‘nautaki.com’ can use this information to communicate with all relevant parties, if absolutely necessary and only in the cases precisely stated in the next paragraphs.

The User explicitly has the responsibility to provide to the Yacht Charter (contracted for the relevant service), all the information and details needed for the service.

The Users allow ‘nautaki.com’ to verify the accuracy of personal details or any other information provided and are  responsible for cooperating in this process with ‘nautaki.com’.

The User is responsible for the full payment for services, by following the relevant procedure, complying to deadlines and paying the amounts provided by ‘nautaki.com’.

The User explicitly agrees that he/she is obliged to use the services in a correct way by following the laws and rules that apply, as well as the current Terms and Conditions.

The User consents to all the responsibilities that may result through the wrong use of these services. Additionally, the User is obliged to use the website only to make enquiries regarding the rental of yachts/boats and bookings. If it is reasonably suspected that there is a fraudulent booking, ‘nautaki.com’ has the right to cancel the booking and inform the relevant authorities.

The Yacht Charter has the responsibility to provide accurate and true information regarding the details of the yacht, its photographs, the updating of the yacht’s schedule and any other information for the smooth and correct booking process.

The Yacht Charter allows ‘nautaki.com’ to verify the accuracy and truthfulness of personal details and other information provided to the website and are responsible for cooperating with  ‘nautaki.com’ during the whole verification process.

Regarding misinformation, inaccuracy or vagueness that may occur, ‘nautaki.com’ is a mere intermediary and bears absolutely no responsibility as it is explicitly agreed by the User and the Yacht Charter that they are obliged to make use of the services correctly by following the applicable laws and regulations as well as the present Terms and Conditions.

2. Bookings

Bookings made more than 30 days before departure:

An immediate yacht booking can be secured by payment of a deposit.

Cancellations by the User or Yacht Charter within 24 hours: the deposit is returned and there is no cancellation charge.

Cancellations by Users, made more than 24 hours after the original booking, are covered by the cancellation policies of the relevant Yacht Charters.

If the Yacht Charter cancels the booking more than 24 hours after the original booking, then ‘nautaki.com’ will search for another appropriate and available yacht for the User. If there is no appropriate alternative charter then the whole amount will be returned by the relevant Yacht Charter (‘nautaki.com’ will not be burdened with any bank expenses).

Booking made less than 30 days before departure:

An immediate yacht booking can be secured by paying the full charter.

Cancellations by Users, made more than 24 hours after the original booking, are covered by the cancellation policies of the relevant Yacht Charters.

If the Yacht Charter cancels the booking more than 24 hours after the original booking, then ‘nautaki.com’ will search for another appropriate and available yacht for the User. If there is no appropriate alternative charter then the whole amount will be returned by the relevant Yacht Charter (‘nautaki.com’ will not be burdened with any bank expenses).

The User agrees that some prices or special offers are not included in the cancellation policy or any changes.

Users and the Yacht Charters agree that any potential bank charges will not be covered by ‘nautaki.com’.

3. Cancellation Policy

The cancellation policy is determined by the Yacht Charter that is obliged to declare it on the website of ‘nautaki.com’ and on any other document provided by the charter.

If the Yacht Charter does not fulfill this obligation, either intentionally or unintentionally, the cancellation policy and the cancellation expenses that apply will be determined by ‘nautaki.com’ as following:

Cancellations made more than 30 days before departure:

Cancellation by User: the deposit will be returned in full (only bank charges are payable).

Cancellation by Yacht Charter: ‘nautaki.com’ will search for another appropriate and available yacht for the User. If there is no appropriate alternative charter then the whole amount will be returned by the relevant Yacht Charter (‘nautaki.com’ will not be burdened with any bank expenses).

Cancellations made less than 30 days before the departure:

Cancellation by User: the deposit is not returned.

Cancellation by Yacht Charter: ‘nautaki.com’ will search for another appropriate and available yacht for the User. If there is no appropriate alternative charter then the whole amount will be returned by the relevant Yacht Charter (‘nautaki.com’ will not be burdened with any bank expenses)

In addition to the cancellation policies provided by ‘nautaki.com’, Users (by booking with Yacht Charters) also agree and accept the cancellation policies of relevant Yacht Charters, including any additional terms and conditions of Yacht Charters that may apply with regards to bookings, including services and/or products provided by Yacht Charters.

4. Pricing and payment

The mediation services provided by ‘nautaki.com’ are free of charge to Users.

‘Nautaki.com’ does not charge Users for its services and does not impose any additional booking fees on the amount paid for the rental of the yacht. 

‘Nautaki.com’ processes all payments and transfers the relevant amounts to the appropriate Yacht Charters for the services offered.

The transfer of the amount to the Yacht Charter will be made on the same day the User makes payment to ‘nautaki.com’ (the same day bookings are made).

All the prices on the website refer to the full hire and include VAT  as well as all the relevant taxes (subject to any future changes to these taxes), unless otherwise stated on the website of ‘www.nautaki.com’ or via  email.

The payments for booking yachts on the website are made via the PayPal and Revolut online payment systems.

Booking payments are made in two installments for trips longer than 30 days (from time of departure); and in one installment (immediate payoff) for trips shorter than 30 days (from time of departure).

5. Limitation of Liability

The ‘nautaki.com’ website has no responsibility and no obligation to refund for any possible damage or loss resulting from the cancellation, delay or non-execution of bookings or for any other reason. ‘Nautaki.com’ does not guarantee the availability of the yachts presented on its website. ‘Nautaki.com’ only informs the customer of yacht availability and is responsible for providing updates if availability changes. ‘Nautaki.com’ accepts no further responsibility. 

‘Nautaki.com’ accepts no civil or criminal responsibility related to damage (positive, special or deposit damage, that indicatively and not restrictively, cumulatively and/or disjunctively leads to loss of profit, data, loss of earnings, financial satisfaction etc.)  ‘Nautaki.com’ accepts no responsibility for any damage or suffering a visitor or a third party may experience from a reason related to the function of the website, and/or the use of the website, and/or inability to provide services and/or information provided by the website and/or from possible not allowed intervention of others to services and/or information provided through the website.

6. Yacht Rental

6.1. Captain and crew

The yachts can be provided for hire with or without captain/crew. Regarding yachts hired without captain/crew, the Yacht Charter has the right to check the navigation skills of the User and crew or any other third party that has been hired to work as a captain/crew.

If the navigation skills of the User or crew are not considered sufficient or the captain hired by the User is not available, the Yacht Charter can cancel the hire, unless the User manages to hire another captain with his/her finances.

Regarding cancellation of hire due to lack of navigation skills, this cancellation is the User’s sole responsibility. The full amount paid is not returned.

If the User hires a captain, then he/she is fully responsible for the yacht and the crew for the whole duration of the hire. 

6.2 Travel documents and sailing license

The User has the exclusive responsibility to obtain appropriate travel documents, sailing licenses, passports, health documents and to have immunized the User, crew and all travelers according to regulations.

Any cancellation related to failure to fulfill the prerequisites of renting a yacht (travel documents, certifications of immunizations, sailing licenses etc) is considered as a cancellation for which the person responsible is the User and therefore the price paid for the rental is not refundable.

6.3 Verification of information shared by the yacht charter and the user (identity, state and equipment of the yacht and the level of navigation skills) is the responsibility of the Yacht Charter and the User.

The User may be obliged by the rental contract with the Yacht Charter to pay the deposit before the collection of the yacht. Any disagreement regarding the payment or the denial of damage, especially regarding damage to the yacht or the delayed returning of the yacht, is not the responsibility of ‘nautaki.com’.

6.4 Use of yacht

Yachts rented via the website can only be used for pleasure trips; any other purpose is excluded, such as commercial or professional uses.

The User is committed to make reasonable use of the yacht and to keep it in a good state of repair. Particularly, the User is committed to follow the appropriate navigation and safety regulations as stipulated by the Yacht Charter.

The renting and lending of the yacht by the User to a third party is strictly prohibited.

The User is committed to receive only the authorized number of persons (passengers).

The User must immediately inform the Yacht Charter of any serious damage to the yacht (dismantling/stripping, leak, fire etc.). In no case can ‘nautaki.com’ be considered responsible for any damage caused.

6.5 Insurance

The lessee declares that the yacht or yachts hired have at least the minimum obligatory insurance according to the law, valid for the whole hire period.

The insurance must cover: liability for any bodily harm or death of passengers or third persons due to collision, clash, ship sinking or any other reason, material damages of passengers due to collision, clash, ship sinking or any other reason as well as if sea pollution is caused.

Apart from the obligatory according to the law cover of liability, the User and passengers have the right to sign additional insurance with an insurance company of their choice for any danger that may not be covered by the Yacht Charter.

‘Nautaki.com’ recommends the purchase of such additional insurance, as it is not related in any way with such procedures and does not offer any insurance contracts for the yachts rented via its services.

The Yacht Charter must notify the User on the areas/dangers that are not covered by the insurance offered and the geographical coverage of the insurance. Moreover, the Yacht Charter is obliged to offer a copy of the insurance to the User if asked to.

7. Intellectual Property Rights

All the content of the eshop and website, including the distinctive titles, signs, images, photographs, designs, texts etc., are intellectual property of ‘nautaki.com’ and are protected under relevant regulations. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the website. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for any purpose is permitted only with the prior written consent of nautaki.com or any other copyright holder. The names, images, logos and insignia listed and describing this website and its services are the property of the company or third parties respectively. Their use in the online store in no case provides a license or right to use them by third parties.

 8. User responsibility 

The User/customer/Yacht Charter agrees to (and takes the responsibility for) the use of the services and the information provided by the website as the law states as per the regulations of good faith and transactional ethics. These parties are obliged not to use the website ‘nautaki.com’ to: 1. Send, publish, send via email or transmit in any other way, any content that is illegal, provokes insult, damage or loss to ‘nautaki.com’ or to any third party or that breaks the confidentiality or privacy of any person’s information; 2. Forward, publish or send via email or transmit in any other way  information that offends morals, social values, or young people (non adults) etc.; 3. Forward, publish or send via email or transmit in any other ways any content the users have no right to publish according to law or effective regulations (such as internal information, confidential and ownership information acquired as part of professional relationships or covered by confidentiality agreements) 4. Forward, publish or send via email or transmit in any other way any content that violates any trademark, commercial secret, copyright or other property rights of third parties; 5. Forward, publish or send via email or transmit in any other way of any content that includes software viruses (malicious software) or any other codes, files or applications that have been designed to cause interruption and/or damage, destroy hardware and software; 6. Intentional or unintentional violation of applicable laws or regulations; 7. Harassment of third parties in any way; 8. Collection or storage of Users’ personal and sensitive data.

8. Links on the website ‘www.nautaki.com’

The links on ‘nautaki.com’ are to its own pages or, in some cases, third-party providers etc. The related websites are not under the control of ‘nautaki.com’ and ‘nautaki.com’ has no responsibility for their content or the content of any link included on any related page or the content of any changes and information provided by these pages.

“Nautaki.com” is not responsible for internet broadcasts or any form of transmission received from any linked website.

The links on “Nautaki.com” are provided solely for visitors and are not endorsed or approved by the company (Nautaki.com). The use of these links is not mandatory to access the services of the website. The fact that they are listed on the website does not imply that “nautaki.com” approves or accepts their content.

“Nautaki.com” created this website with the sole purpose of serving its customers. The website “nautaki.com” is simple and user-friendly and has been designed to meet the specific needs of each visitor. In order to achieve the best service for you, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your reservation.

The processing of personal data is completed in accordance with the applicable provisions. The company has adapted to the GDPR framework.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection by the website “nautaki.com”, the use of this data by the company and the terms and conditions of use of this website. This Privacy Statement refers exclusively to personal data, provided in the booking process. The exact data depends on the services and actions requested.

9.  Collection of Information

“Nautaki.com” designed its website so that visitors can use the website without having to reveal their identity unless they wish to do so. The visitors are requested to provide their personal data only during bookings/reservations, registering on our website and/or sending emails to info@nautaki.com

9.1 Use of Personal Data

We will use your personal data for the purposes described above. We do not collect or process the data (or any other type of personal data ) more than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. Customers’ personal data is also processed in accordance with the principles of transparency, purpose reduction, data minimization, accuracy, integrity and confidentiality, as well as compliance with the other obligations and guarantees set out in the relevant provisions relating to the protection of individuals with regard to the processing of personal data and on the free movement of such data. If we intend to use personal data (that we process with your consent), for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is based on your consent, we will use personal data for a different purpose only with your permission. In general, we can process your data for the following purposes: To provide you with the service you requested, which is yacht rental; to register users; and to manage the contractual relationship with users, as well as to issue invoices for our services. “Nautaki.com” can share your personal data to service providers (insurance companies) and Yacht Charters we work with. For instance: to verify your booking, edit a rental agreement or arrange your arrival at the rental base. The company is hereby committed to respecting the confidentiality and security of personal data. This data is used exclusively in the context of the services assigned to you by “nautaki.com”.

We will not use your data for advertising purposes unless you have given your prior express and free consent. However, in order to continually improve and enhance our services, we may use the email address we have received from our existing customers as part of our existing customer relationship to provide information about offers and services. that you have previously requested, used or may be interested in via email. You can select the types of communications you want to receive at any time by updating your email preferences.

With proof of your identity, you can at any time verify the accuracy or request the correction, update or deletion of your personal data by sending an e-mail to info@nautaki.com.

We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and information systems. We may also use your personal data for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.

9.2. Period of retention of personal data

“Nautaki.com” will keep your personal data in a safe environment for the time required to achieve the purposes for which data was collected or for the minimum retention period provided by applicable law, in particular in civil and commercial affairs.

9.3 Cookies

“Nautaki.com” has the ability to use cookies in the operation of services through its website. Cookies are small files (textfiles), which are sent and stored on visitor computers, allowing websites such as “www.nautaki.com” to run smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate access, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to make reservations and they also allow us to present you advertising & educational content related to your interests and needs. Cookies are absolutely necessary for the website “www.nautaki.com” to function properly and smoothly.

You can choose to opt out of such use of cookies by Google by clicking here. You can also set your browser (Chrome, Firefox, Edge, etc.) to notify before a cookie is downloaded so that you can decide to download or reject it.

Nautaki.com may use GoogleAnalytics features for display ads (e.g., repeat marketing, Google Display Network display reports, etc.).

Nautaki.com complies with Google AdWords Interest-Based Advertising Policy and restrictions on sensitive categories and we reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will take effect as soon as the revised Cookies Policy is available on our website.

Third party advertisers we work with may use their own cookies to collect information about your activities on our website. We do not control these cookies.

9.4 Processing of Children’s Personal Data

“Nautaki.com” will not collect or process the personal data of children under the age of 16 unless parental consent has been given, in accordance with applicable local law. If we notice that a child’s personal data has been collected by mistake, we will delete that data without undue delay.

9.5 Processing of Sensitive Data

In some cases, we may process specific categories of personal data about you (“sensitive data”). Sensitive data is defined as personal data that reveal racial or ethnic origin, political views, religious or philosophical beliefs, trade union affiliation, genetic data, biometric data to identify a natural person, his or her health or sexual orientation. For example, we may process sensitive data that you have made public. We may also process sensitive data, as appropriate, to support, pursue or defend legal claims. We may also process your sensitive data if you have freely given your prior explicit and separate consent, in a specific context for a specific purpose.

9.6 Transaction Security

“Nautaki.com” is committed to ensuring the security and integrity of the data it collects about the users of its website. “Nautaki.com” has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (such as by telephone). These processes protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses 256bit TLS technology.

TLS technology relies on a key code to encrypt data before it is sent over the TLS connection. The security control between the data and the server is based on the unique key code, ensuring full communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera and Safari support the TLS protocol and their use is recommended for connection to the “nautaki.com” website.

10. General Provisions

“Nautaki.com” may, at its sole discretion, immediately terminate any agreement with you under these terms at any time, by informing you. “Nautaki.com” may suspend your use of its services, without notice and at any time, without having any responsibility towards you.

The invalidity or unenforceability of any provision (in whole or in part) of these terms will not affect the validity or enforceability of the remaining provisions (in whole or in part). All or part of any provision deemed by a competent court to be invalid or unenforceable will be deemed to have been deleted from these terms.

These terms apply to you personally. You may not assign these terms, in whole or in part, to any third party without our prior written consent.

We will act immediately in the event that there is any indication that User Content violates these terms. If you know or suspect that any illegal activities are taking place, or you know or suspect that works belonging to you have been violated, please write to us at info@nautaki.com

Any omission by us to impose any of these terms will not constitute a waiver of them or the right to impose any of these terms at a later stage.

Any person who is not a party to these terms will have no right to enforce any provision of these terms.

11. Contact

Please contact us at info@nautaki.com for more information about “www.nautaki.com” or if there is a part of our website or these terms which you, as a visitor, do not understand or if you have suggestions about how the services of our company can be improved. 

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